Shipping Policy

At Designerys, we ensure nationwide delivery of our products through reliable shipping partners. Typically, our partners attempt delivery two or three times. If they are unable to reach you, we recommend contacting them directly to reschedule the delivery. 

Please be aware that we do not dispatch products on Sundays and holidays due to the unavailability of our logistics partner. If a product or order is returned to us due to an incomplete or incorrect address, we regret that we cannot offer a refund for the purchase price, and we will not be held liable for the issue. 

Transit Period 

For domestic shipments, the courier service generally takes approximately three to eight (3-8) business days to reach their intended destination. This timeframe may vary based on the destination, shipping method, and unforeseen circumstances such as weather conditions or logistical delays. 

Split Orders 

If you have ordered multiple items, they may arrive in separate boxes on different days based on their availability and shipping locations. To enhance protection during transit, our products are often shipped separately, which may result in multiple deliveries to your provided address. We strive to ensure all parts of your order arrive promptly and in perfect condition. 

Change of Address Requests 

Once an order has been placed, modifications to the address cannot be made through the website. However, if you need to make changes, please contact us by phone or email within 24 hours of submitting your transaction. We will make every effort to accommodate your request. Please note that once the order has been processed or shipped, we may not be able to update the address. 

Additional Information 

• Delivery Issues:  If you encounter any issues with your delivery, such as a delay or damage to the package, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue as quickly as possible. 
• Customer Responsibility: It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase. Designerys is not responsible for any delays or additional charges that may arise from incorrect or incomplete addresses. 
   

We are committed to providing you with a smooth and reliable delivery experience. If you have any questions or need further assistance, please do not hesitate to contact our customer support team. Thank you for choosing Designerys.